PAYPAL PROBLEMS - PURCHASE NOT IN MY DOWNLOADS

We have recently become aware of an intermittent problem with purchases made on the site through PayPal.   This problem lies with PayPal's IPN and is a known problem with their service which they seem to be very slow at fixing.

This problem means that confirmation of your purchase may not be passed back to our site and therefore will not appear in your Downloads.   We will be able to verify your purchase with PayPal but will unfortunately we'll need to manually add your content to your Downloads section.

We recommend that in order to avoid any problems with your purchase, you may wish to use the 'Pay using Secure Trading' link shown on the shopping basket.   If you choose to make a purchase using PayPal and your track or lesson doesn't appear in your Downloads, please contact us with details of your purchase.

Our apologies for any inconvenience that this problem causes and we hope that PayPal will fix this shortly.